Frequently Asked Questions


What’s your payment policy?

Payment for coaching services is due upon first coaching session.  You may pay via cash, cheque, etransfer, or credit card.


What is your cancellation policy?

You must notify me at least 24 hours prior to our call if you need to cancel our private lesson or coaching session.   If you cancel after that window, please not that there will be a service charge applied.


How do the coaching calls work?

I will send you a link to my calendar and you can book a time that works for you.  Our call will be on the phone or via skype or FaceTime.   I will contact you at the time we have arranged.   Please have a pen and paper handy, plus any notes or items I have asked for you to have ready for our call.   Ensure you have privacy for the call.